All consultations are by appointment only, please call reception to make an appointment (see phone number at the bottom of every page).

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Requesting Your Appointment

Please note a GP surgery receptionist is not simply someone who answers the phone - they are specially trained to help you get the most appropriate treatment as fast as possible. In order to do this, they may need to ask you questions about why you need to see a doctor.

• When an appointment is for a specialised procedure please specify when making the appointment.

• Patients with more than one issue to discuss should book a double appointment to ensure that appropriate consultation can take place. Otherwise, patients may be asked to book another appointment at a later date.

• Urgent cases will be seen on the day where possible but we may not be able to offer a choice of doctor or time.

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Late for Your Appointment

Please let us know if you are late for your appointment by phone. If you are late for your appointment you may need to reschedule.

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Cancel Your Appointment

Please let us know as soon as possible if you cannot keep your appointment by calling reception. This will allow us to offer the appointment to another patient.

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If you want to cancel an appointment that is more than 24 hours away, please click here.

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Chaperone Policy

We will always respect your privacy, dignity and your religious and cultural beliefs particularly when intimate examinations are advisable - these will only be carried out with your express agreement and you will be offered a chaperone to attend the examination if you so wish.

You may also request a chaperone when making the appointment or on arrival at the surgery (please let the receptionist know) or at any time during the consultation.